Orange SL Busts Fraud Ring, Reaffirms Zero Tolerance
Orange Sierra Leone and Orange Money SL Ltd have uncovered a financial fraud scheme involving agency contract workers, including Field Sales Agents (FSAs), accused of manipulating customer credentials without consent.
The misconduct was detected during a routine internal audit, thanks to Orange’s robust control systems designed to safeguard customer assets and ensure compliance. Irregular transactions flagged by these systems exposed the fraudulent activities.
All implicated individuals have been referred to the Police Criminal Investigations Department (CID) for further action.
Alfie Barrie, Public Relations Officer, noted: “This case highlights the strength of our anti-fraud mechanisms. Our controls worked exactly as designed — detecting, escalating, and enabling immediate action. We operate with a strict zero-tolerance policy towards fraud and unethical behaviour.”
Orange Sierra Leone and Orange Money SL Ltd are reinforcing preventive protocols, introducing additional safeguards to protect customers and partners. The company reaffirmed its commitment to ethical conduct, transparency, and accountability as it continues to drive Sierra Leone’s digital transformation.
Orange is here — bold, responsible, and committed to protecting what matters most.